They are a leading software development company based in Tokyo, Japan. They provide software through two business units. The first business unit includes a customer experience management business that has been in existence for 12 years. Their customer experience management platform (the “CXM Platform”) includes marketing, sales, service and content management systems, as well as other tools and integrations, that enable companies to attract and engage customers throughout the customer experience. They also provide education, services and support to help customers be successful with their CXM Platform. The second business unit is a digital transformation business which provides customers with robotics process automation, process mining and task mining to accelerate the digital transformation of enterprises. They also have an ongoing technology innovation team to develop software that supports the narrow needs of large enterprise customers. They have made significant investments in their sales and marketing efforts globally. As of September 30, 2021, their sales and marketing organization was comprised of 14 employees including their field sales organization, which maintains a physical sales presence in the Japanese software market.