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Usertesting, Inc. (USER)

Sector - Technology

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IPO Profile

About company

They have pioneered a video-first, enterprise-grade software-as-a-service (SaaS) platform that enables organizations to see and hear the experiences of real people as they engage with products, designs, apps, processes, concepts, or brands. Their platform captures authentic, credible, and highly contextualized customer perspectives from targeted audiences who have opted in to share their thoughts, whether for digital, real-world, or omnichannel experiences. Using machine learning, their platform analyzes these perspectives and surfaces key moments of insight rapidly and at scale. This helps organizations to free up time and resources and make better customer experience decisions faster using the power of video to drive alignment and action. As the world and consumer behavior change, companies are increasingly differentiating themselves based on their ability to deliver the best experiences for their customers. Organizations are spending billions of dollars to understand their customers through data. Despite all these investments, there is still a significant gap between an organization’s perception of its customer-centricity and its customers’ perceptions of their experiences. This divide, or “empathy gap,” has a direct impact on the end customer and often leads to poor customer experiences.
Services - Prepackaged Software
Employees Founded
705 2007


Address: 144 Townsend Street San Francisco, California 94107

Telephone: (650) 567-5616

Web page:

IPO information

First Trade Date 11/17/2021
Status Priced
Exchange NYSE
Lockup Period Expiration .Pro
Quiet Period Expiration .Pro
Old Price Range
Share prices ($)

Shares & Volumes

Shares Initial (MM) 14.2
Shares Revised (MM) 10
Expected offer amount (MM) $227.2
Realized offer amount(MM) $140

Financial Data (last reporting year)

Market Cap (MM) $2271.04
Revenues (MM) $134.3
Net Income (Loss) (MM) $-41.7


What do you think will happen with the USER share price after the next 3-6 months? 🔥 (+ 10% or more, flat (+ -10%), -10% or less)

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The lead left underwriter: Morgan Stanley

IPOs led by the firm .Pro
Profitability of conducted IPOs  ?  .Pro
1st day change  ?  .Pro
Change for the first 3 months  ?  .Pro
Morgan Stanley/ JP Morgan/ Piper Sandler/ Truist Securities/ William Blair/ Canaccord Genuity/ Needham & Co./ Oppenheimer & Co./ Raymond James/ Baird
Loop Capital Markets/ Academy Securities

Sector: Technology

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